💊 PeptIQ Support

When you sign up, you'll automatically start a 7-day free trial of Premium features. You won't be charged until the trial ends. You can cancel anytime in App Store Settings → Subscriptions.

Go to iPhone Settings → Your Name → Subscriptions → PeptIQ → Cancel Subscription. You must cancel at least 24 hours before the next billing date to avoid charges.

Yes! All data is encrypted end-to-end with AES-256 encryption. We use HIPAA-compliant security practices and Row-Level Security to ensure only you can access your data. We never sell your information. Learn more in our Privacy Policy.

Our AI analyzes your goals, experience level, and health metrics to recommend a personalized peptide protocol. It suggests specific products, optimal dosages, and scheduling based on peptide research and best practices. The AI considers peptide synergies and contraindications.

Absolutely! Go to Profile → My Protocol and tap the ⚙️ Edit button on any product. You can customize vial size, BAC water volume, dosing frequency (QD/BID/TID), doses per day, and schedule days. The calculator automatically updates injection volumes.

PeptIQ can automatically sync your steps, sleep, heart rate, HRV, and weight from Apple Health. This data is used in your Weekly AI Reports to find correlations between your peptide protocol and wellness improvements. Connection is optional and can be managed in Profile → Apple Health Sync.

Free: Track 1 peptide, basic dose logging, manual protocol building

Premium ($9.99/month or $69.99/year):

• Unlimited peptides and protocols
• AI protocol generation
• Weekly AI progress reports
• Apple Health integration
• Advanced dosing calculator
• PDF report export
• Vial inventory tracking
• Priority support

Go to Profile → Delete My Account at the bottom of the menu. This will permanently delete all your data including protocols, dose logs, photos, and reports. This action cannot be undone.

QD = Once daily
BID = Twice daily (morning + evening)
TID = Three times daily (morning + midday + evening)
EOD = Every other day

Some peptides like AOD-9604 work better with BID dosing for steady blood levels.

1. Enter your peptide amount (5mg, 10mg, etc.)
2. Select BAC water volume (1ml, 2ml, or 3ml)
3. Enter your desired dose in mcg
4. The calculator automatically shows concentration, injection volume, and units
5. It also calculates how many doses per vial and vials needed per month

1. Make sure you have an active protocol
2. Check your internet connection
3. Try closing and reopening the app
4. If still failing, email us with screenshots at info@peptiq.app

1. Go to iPhone Settings → Privacy & Security → Health → PeptIQ
2. Enable all data categories you want to sync
3. Return to PeptIQ → Profile → Tap "Sync Now"
4. If still not working, try disconnecting and reconnecting

1. Go to iPhone Settings → Notifications → PeptIQ → Enable
2. Check that "Do Not Disturb" is off
3. In PeptIQ, set your preferred reminder times in Settings

Weekly reports require Premium and at least 7 days of dose logging. Make sure you have logged doses consistently for a full week. If you meet these requirements and it still fails, email us at info@peptiq.app.