💊 PeptIQ Terms of Service

Last Updated: December 10, 2025

1. Overview

These Terms of Service ("Terms") govern your access to and use of the PeptIQ mobile application and related services (collectively, the "Service"). The Service is provided by Kickstart AI LLC ("PeptIQ," "we," "us," or "our").

By using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

What PeptIQ Is: A consumer wellness tracking tool for logging, monitoring, and optimizing peptide research protocols using AI technology.

What PeptIQ Is NOT:

• A healthcare provider or medical practice
• A medical device or diagnostic tool
• A source of medical advice or treatment
• A pharmacy or peptide supplier
• A HIPAA covered entity or business associate

2. Eligibility & Age Restriction

• The Service is intended for use by adults to track and optimize their peptide protocols.
• Only adults (18+ or age of majority in your jurisdiction) may create a PeptIQ account.
• By creating an account, you represent and warrant that:
  • You are 18 years of age or older;
  • You have the legal capacity to enter into this agreement;
  • You will use the Service in compliance with all applicable laws.

3. Account Registration & Security

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use or suspected security breach.

4. Subscriptions, Billing & Auto-Renewal

4.1 In-App Purchases

• Certain features of the Service, including AI protocol generation and advanced analytics, may require a paid subscription ("Subscription").
• Subscriptions are billed through Apple's App Store using your Apple ID.
• Pricing, billing frequency, and free trial (if any) details are shown in the app at the point of purchase.

4.2 Auto-Renewal

• Subscriptions are automatically renewed at the end of each billing period (e.g., monthly or annually) unless canceled at least 24 hours before the end of the current period.
• Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage or cancel your Subscription at any time in your Apple ID account settings. Deleting the app does not cancel your Subscription.

4.3 Trials & Refunds

• If a free trial is offered, it will convert into a paid Subscription at the end of the trial unless canceled before the trial expires.
• Payments are processed by Apple. We do not issue refunds directly. Any refund requests must be submitted through Apple's official refund process.

5. License to Use the Service

• Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
  • Download and install the PeptIQ app on a device you own or control, and
  • Use the Service for personal, non-commercial use to track your peptide protocols.
• You may not copy, modify, distribute, sell, or lease any part of the Service, nor reverse engineer or attempt to extract the source code, except as permitted by law.

6. Prohibited Uses

You agree not to:

• Use the Service for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorized access to other users' accounts or data.
• Interfere with or disrupt the Service or its infrastructure.
• Upload or transmit any content that is illegal, abusive, harassing, or otherwise objectionable.
• Resell, sublicense, or commercially exploit the Service without our prior written consent.
• Use the Service to distribute or promote illegal substances or unapproved pharmaceuticals.

7. Health & Medical Disclaimer

• The Service provides tracking tools, AI-generated protocol suggestions, and informational content about peptides.
• The Service is NOT a medical device and does NOT provide professional medical advice, diagnosis, or treatment.
• All AI-generated protocols are suggestions based on general information and should not be considered medical advice.
• Any information or recommendations generated by the Service are for informational purposes only and may not be accurate, complete, or suitable for your specific health situation.
• You must always consult qualified healthcare professionals before starting, stopping, or modifying any peptide regimen.
• Never disregard professional medical advice or delay seeking medical care because of information from the Service.
• If you experience any adverse effects or health concerns, seek immediate medical attention.

8. AI Protocol Generation & Automated Recommendations

• Certain features, such as AI-powered protocol generation, may use third-party AI providers (OpenAI, Groq).
• AI responses are generated automatically and may occasionally be inaccurate, incomplete, or inappropriate.
• AI recommendations are intended as informational suggestions only and must not be relied upon for medical, diagnostic, or treatment decisions.
• By using AI-based features, you consent to the use of your health data as described in our Privacy Policy.
• You are solely responsible for verifying all AI-generated protocols with qualified healthcare professionals.

9. User Content & Progress Photos

• The Service may allow you to submit or generate content such as dosing logs, measurements, progress photos, and notes ("User Content").
• You retain any rights you have in your User Content, subject to these Terms.
• By submitting User Content, you grant PeptIQ a limited, non-exclusive license to use, store, and process that content solely for the purpose of operating and improving the Service.
• Progress photos, if uploaded, are encrypted and retained as described in the Privacy Policy.
• You are responsible for ensuring that User Content does not infringe any third-party rights and does not contain inappropriate or illegal material.

10. Intellectual Property

• The Service, including all logos, designs, graphics, text, and software, is owned by PeptIQ or its licensors and is protected by intellectual property laws.
• Nothing in these Terms transfers any ownership rights to you. You receive only the limited license described in Section 5.
• Any feedback, suggestions, or ideas you submit about the Service may be used by us without obligation or compensation to you.

11. Third-Party Services

The Service may integrate with third-party services such as Supabase, Expo, Apple, OpenAI, and Groq. Your use of those services may be subject to their separate terms and policies. We are not responsible for third-party services we do not control.

12. Account Termination & Data Deletion

12.1. Your Right to Delete Your Account

You have the absolute right to delete your account and all associated data at any time, for any reason.

• How to Delete: Profile → Danger Zone → Delete My Account
• What Gets Deleted: ALL your data is permanently removed, including:
  • Account credentials and personal information
  • All protocols, schedules, and product data
  • All dose logs and tracking history
  • Progress photos and body measurements
  • Weekly reports and AI recommendations
  • Badges, achievements, and statistics
• Immediate & Permanent: Deletion is processed immediately and cannot be undone
• No Retention: We do not retain your personal data after deletion (except as required by law for billing/tax records)
• Anonymized Data: Aggregated, anonymized usage statistics (e.g., "X users logged doses this month") may be retained but cannot be linked back to you

12.2. Our Right to Terminate

• We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have:
  • Violated these Terms
  • Engaged in fraudulent or illegal activity
  • Created risk or legal exposure for PeptIQ or other users
  • Abused or attempted to circumvent the Service
• If we terminate your account, you may contact us to request data export before deletion

12.3. Effect of Termination

• Upon termination (by you or us), your right to use the Service immediately ceases
• Paid subscriptions may be eligible for prorated refunds (see section 6.4)
• Sections that by their nature should survive termination will remain in effect, including:
  • Intellectual Property rights
  • Disclaimers and Limitations of Liability
  • Indemnification obligations
  • Dispute Resolution procedures

13. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA OR CONTENT WILL BE ACCURATE OR RELIABLE.

HEALTH DISCLAIMER: WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR SUITABILITY OF ANY HEALTH-RELATED INFORMATION OR AI-GENERATED PROTOCOLS PROVIDED THROUGH THE SERVICE.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTIQ AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR REVENUE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT WILL OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, IF ANY, FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

HEALTH-RELATED LIMITATION: WE ARE NOT LIABLE FOR ANY HEALTH CONSEQUENCES, ADVERSE EFFECTS, OR INJURIES ARISING FROM YOUR USE OF THE SERVICE OR RELIANCE ON ANY INFORMATION OR PROTOCOLS PROVIDED THROUGH THE SERVICE.

15. Indemnification

You agree to indemnify and hold harmless PeptIQ, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service;
• Your violation of these Terms;
• Your violation of any rights of another person or entity;
• Any health consequences arising from your use of peptides or reliance on information from the Service.

16. Apple-Specific Terms (REQUIRED)

If you download the App from the Apple App Store:

• These Terms are an agreement between you and PeptIQ, not Apple.
• Apple is not responsible for the App or its content and has no obligation to provide maintenance or support.
• In case of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if applicable). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession/use of the App, including: (a) product liability claims; (b) any claim that the App fails to conform to applicable legal or regulatory requirements; and (c) claims arising under consumer protection or similar legislation.
• In the event of any third-party claim that the App infringes that third party's intellectual property rights, PeptIQ, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of such claim.
• Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

17. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States, without regard to conflict of law principles, unless the laws of your country require otherwise for consumer protection.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in [Your State/Country], unless applicable law provides you with mandatory rights to bring claims in your local courts.

Informal Resolution: Before filing a claim, you agree to attempt to resolve disputes informally by contacting us at info@peptiq.app.

Class Action Waiver: To the extent permitted by law, you agree that any claims will be brought in an individual capacity and not as part of a class action lawsuit.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top. We may also provide notice in the app or via email.

Your continued use of the Service after changes become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.

19. Contact Us

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